Arrow Support Services

Arrow offers a varied portfolio of support services to ensure our customers have maximum technical support. These Arrow Support Services are not only available to resellers, but can also be passed on to their end customers. Thanks to the support and logistics network of the Arrow group, which is available internationally, these services can be implemented at a high level.

Arrow Support Services cover a multitude of current requirements in the market:

  • StorageGUARD Services
    Extensive support services for hardware and software products from NetApp
  • Premium Support Hardware Services
    Replacement of hardware within binding replacement or recovery times, with the option of support from an on-site engineer
  • Premium Support Software Services
    Non-manufacturer-specific support for technical queries and problems related to software products, offering, binding SLAs and guaranteed response times
  • Technical Services
    On-site installation support and project support by IT experts. Security checks to screen networks for security loopholes Overview: Services by Vendor

Overview: Services by Vendor