Increase revenue and customer loyalty

Introducing Services Surround, a unique partner program from the HP Group of Arrow ECS. By participating in the Services Surround program, you access tools and resources that help you attach more HP services to your hardware and software sales. Attaching services to a business transaction significantly enhances your customers' satisfaction with your solution, reduces risk for both parties and improves your profits. The Services Surround program focuses on three revenue opportunities for our partners:

1. New and uplifted services revenue attached to the initial hardware and software sale to complete the solution
2. Annuity revenue through service contract renewals
3. Standalone services sold independently from any hardware or software

...over half (51.4%) of those [customers] not offered services at the time of the product sale indicated they would consider purchasing them if value could be demonstrated... Source: Gartner Group

Transform your sales into solutions

Your customers want reliable, long-term IT infrastructure. By attaching HP services, you transform your customer interactions from simple sales to complete, fail-safe solutions. Services Surround can help you:

• Establish a base for consultative selling
• Enhance customer satisfaction and retention
• Eliminate competitive threats
• Receive HP Portfolio Rebates

For partners qualifying for Services Surround select status, Arrow ECS provides customized services sales training for your sales force, as well as quarterly sales incentives for growing HP Services content and revenue.

A dedicated HP resource center and pre-sales support specialists are ready to help you attach the appropriate new HP services to increase services content ratio, revenue and profitability. All you need to do is call.

Contact your Arrow ECS field account manager or call the HP Group of Arrow ECS at 888.228.2101.