Alcatel-Lucent delivers the innovation our customers need to stay ahead. To compete. To create. To move at the speed of ideas, both in the lab and in the marketplace. A leader in mobile, fixed, IP and optics technologies, and a pioneer in applications and services, Alcatel-Lucent includes Bell Labs, one of the world’s foremost centers of research and innovation in communication technology. We bring an unmatched heritage of ideas and execution to the challenge of realizing the potential of a connected world. Our customers turn to us for our ability to deliver on their future. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 16 billion in 2010 and is incorporated in France and headquartered in Paris, with headquarters for the Americas in New Jersey, United States. With a strong focus on complete solutions that generate value for customers and help them realize the potential of a connected world, Alcatel-Lucent is organized around three operating segments and three geographic regions.

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IP Network Infrastructure:

Data Center Solutions
Alcatel-Lucent is Awarded "Best of InterOp 2011" for Breakthrough Data Center Switching Solution. With an Alcatel-Lucent application fluent network, enterprises are able to meet today's demand for performance-optimized bandwidth with reduced complexity. Our network infrastructure products provide network solutions that dynamically adapt to optimize real time application delivery

The Alcatel-Lucent OmniSwitch 10K platform is a high-capacity, high-performance modular Ethernet LAN switch based on our state-of-the-art Alcatel-Lucent Operating System (AOS). It is field proven in enterprise campus, service provider, and data center environments and delivers uninterrupted network uptime with non-stop layer 2 and 3 forwarding and in-service software upgrades. Deep packet buffers, a lossless VOQ fabric, and extensive traffic management capabilities improve application performance and user experience. Its scalability - beyond 5.12 terabits - will meet your bandwidth requirements for today and tomorrow. OmniSwitch 10K’s Multi-Chassis Link Aggregation (MC-LAG) and Ethernet Ring Protection (ERP) simplifies layer 2 network deployments and provides better performance and resiliency. The OmniSwitch 10K’s class leading low-power consumption, front-to-back cooling, compact form-factor, and all front accessible components make it a perfect fit for data center applications and as a long-term upgrade to any network.

The Alcatel-Lucent data center switching fabric providing resilient, low latency and low power to any connectivity. It scales linearly to connect from several hundred to over 10,000 servers. The fabric is designed using the market leading OmniSwitch 10K for the core of the fabric, the new OmniSwitch 6900 for top of rack with 10GigE servers, and the OmniSwitch 6850E for top of rack with a mix of 1GigE and 10GigE servers. Management Tools provide complete management for all devices in the switching fabric. The suite of management tools includes OmniVista 2500 Virtual Machine Management (VMM) for management of VM mobility and integration with standard hypervisors, OmniVista 2500 NMS for Mesh Provisioning and Management,VitalQIP for IP Address Management, and 8950 AAA (Authentication, Authorization and Accounting) for security.

Visibility Tools include VitalSuite for end-to-end service level management, ensuring that users experience the quality of service that is desired.

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Voice Solutions:

Open Touch Communications Suite
The 2011 Frost & Sullivan Europe ICT Award for Most Innovative European Communications Product of the Year is presented to Alcatel-Lucent Enterprise for its new OpenTouch suite of communications platforms. OpenTouch is a suite of open communications platforms that enable medium and large enterprises to fully leverage SIP technology for flexibility of deployment, protection of their legacy infrastructure, a wider choice of user devices, and delivering collaboration applications.

With OpenTouch, collaboration between employees or between businesses and customers are able to seamlessly shift from one communications device to another, for instance, from a smartphone to a video conferencing endpoint. Moreover, it can move from one mode to another -- such as voice to video session escalation -- and with enterprises able to manage this all from a single console.

Alcatel-Lucent OmniPCX Enterprise Communications Server
The Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communications server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones including TDM, IP and SIP.

This rich call-handling application delivers world-class business telephony features for medium, large, and very large sized companies and offers a choice of either centralized or decentralized IP telephony solutions.

The Alcatel-Lucent OmniPCX Enterprise CS provides the building blocks for any IP and/or legacy communications solution, incorporating the latest Linux, XML, SIP, VXML technologies, and open standard practices such as QSIG, H.323, CSTA, and SIP.

It offers broad scalability ranging from 10 to 100,000 users who can be spread across multiple geographical sites. Plus, it offers highly reliable, real-time, carrier-grade performance solutions with an unmatched 99.999% uptime.

The Alcatel-Lucent OmniPCX Enterprise platform offers a broad range of applications that include:

• Voice/Fax Messaging, including Alcatel-Lucent 4645 (Voice Mail) and Alcatel-Lucent 4635 (Voice & Fax Messaging)
• Alcatel-Lucent OmniTouch Contact Center Standard Edition and Alcatel-Lucent Genesys Compact Edition
• Alcatel-Lucent Instant Communications Suite
• Open interfaces: Alcatel-Lucent XML Web Services and Alcatel-Lucent APIs

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Alcatel-Lucent OmniPCX Office Rich Communication Edition

An integrated communications system for small and medium-sized businesses (SMBs), the Alcatel-Lucent OmniPCX Office Rich Communication Edition* provides a personal communications manager (PIMphony), an advanced call center solution (Alcatel-Lucent OmniTouch Call Center Office) secure high-speed Internet access, advanced TDM and IP telephony and LAN switching. Alcatel-Lucent’s solution consists of a pre-configured server that provides every employee with voice, Internet, email and data capabilities.

Phones

Alcatel-Lucent offers a wide array of phones for all business needs, including IP phones, digital phones, mobile handsets and attendant consoles. The Alcatel-Lucent OmniTouch™ 8082 My IC Phone introduces a new category of endpoints, called smart deskphones, for delivering new deskphone functionality. It offers an unprecedented level of comfort at the desk, thanks to its high-quality wideband audio capacity and its always-on availability.

Using its capacitive haptic touch screen with rich contextual menus, My IC Phone delivers the intuitive interface of a smartphone. It offers access to rich collaborative conversation features that deliver significantly more communications functions than the traditional deskphone including industry-related applications or cloud-based applications.

Full-featured IP Touch phones from the Alcatel-Lucent 8 Series offer integrated IP connectivity and telephony. In addition to the converged power of data and voice over IP, these terminals support an unsurpassed range of features and functions, including web-based eXtended Markup Language (XML) business applications. They offer superior-quality audio and an optimized design with a large, high-resolution screen. The 4068 IP Touchincorporates a color display and the freedom of Bluetooth wireless technology. Alcatel-Lucent 8 Series IP Touch Phones family includes several models: the 4008 EE, 4018 EE, 4028 EE, 4038 EE, and 4068 EE.

Two models from this range (IP Touch 4008EE & 4018EE) can also be configured as Session Initiation Protocol (SIP) endpoints and therefore, operate in a standard SIP environment.

The Alcatel-Lucent 9 Series Digital phones are the natural choice for companies using traditional telephony infrastructure. These terminals combine excellent audio quality with user-friendly features, such as programmable shortcut keys. The 4029 and 4039 include large black-and-white screens and an alphanumeric keyboard. Alcatel-Lucent 9 Series Digital Phones family includes the 4019, 4029 and 4039.

The Alcatel-Lucent OmniTouch™ 8118/8128 wireless LAN (WLAN) handsets provide a convenient and practical solution for any business environment. Both handsets are equipped with IEEE 802.11a/b/g standard radio support so that businesses can choose the Wi-Fi® implementation that best addresses their need for application segmentation, interference mitigation and user density.

With Alcatel-Lucent 300 & 400 DECT Handsets employees can continue to receive calls when they leave their desks. Using wireless telephony, professional Digital Enhanced Cordless Telecommunications (DECT) phones rely on a network of on-site base stations to provide seamless voice access for people on the move. An employee's DECT phone can be associated with his office phone. Both phones share a unique phone number and the same level of service. Improved accessibility means fewer missed calls, greater customer satisfaction, and increased staff efficiency. Alcatel-Lucent DECT phones provide the same features and functionalities as our fixed desk digital sets. Improved ergonomics and a large graphic display, integrated loudspeaker and headset connection optimize convenience and ease of use.

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Network Management:

The Alcatel-Lucent OmniVista Network Management tools are innovative, modular platforms that provide a suite of management applications for data and voice infrastructures. These powerful Java-based tools provide centralized management for the Alcatel-Lucent switches, communications servers, services, and third-party devices.

The platform's open architecture enables today's IT managers and administrators to effectively monitor and maintain the network, while lowering the company's total cost of ownership. The OmniVista suite of network management applications are designed to manage specific components of the entire network and are supported by supplemental applications designed for specific network functions.

In addition to component management Alcatel-Lucent provides market leading IP address management software with VitalQIP™ DNS/DHCP . This tool automates IP address management services across networks. It streamlines management and cuts administrative costs for enterprises, government agencies, and service providers worldwide. Based on a recent IDC study, VitalQIP customers on average see a ROI of over 900% and a payback period of 106 days. The VitalQIP Appliance addresses the shift in the IP Address Management (IPAM) market towards appliances for increased reliability, manageability, scalability and security, and is the only appliance solution on the market that seamlessly integrates with VitalQIP DNS/DHCP & IP Address Management Software.

Though organizations of any size can benefit from automating and centralizing IP address management, the need would be more pressing and ROI more compelling for organizations with 1000 or more IP addresses.

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Alcatel-Lucent University has extensive programs for business partners. An extensive training curriculum ranges from online computer based training to inclass and lab based instruction. Certification programs are available for Data, Voice, Wireless, Security and Application specific training.

Alcatel-Lucent COOP program helps with costs for marketing initiatives such as advertising, demonstration systems and lead generation.

Alcatel-Lucent has several Executive Briefing Centers that are available for business partners to leverage for presentations and demonstrations. These tours generally improve closure rate on important projects.

Alcatel-Lucent has technical assistance programs that include Mentoring , On-site and remote support, warranty and maintenance offerings on all products and programs to help with pre-sales activity such as system design.