Throughout the years, Arrow has been consistently tasked with increasing the potential value that lies in what happens after an IT asset is sold and deployed. Therefore, our Global Services team, through a host of “White Label” services, can help you further extend your value proposition through remotely provisioned and scalable post-sale services which will ensure your customer’s success through all phases of the product lifecycle.
Arrow Global Services offers everything from initial installation, to first-/second-call support, to remote monitoring management, to hands-on lab training, and beyond. We deliver these offerings through our valued business partners with the intention to significantly improve their services attach rates across our full line card.
Our team is ready to help you build successful programs for technology drivers, including cloud, IoT, business analytics, storage, security and their related suppliers, such as IBM, VMware, Nutanix, Palo Alto, Gigamon, Cisco, Microsoft and many, many others.
A technology investment is made to play upon an organization’s strengths in order to increase their competitive advantage. Arrow Global Services offers an 8-step model to the customer technology investment lifecycle from “Design to Sunset” in order to maximize ROI and increase the probability of renewal and upgrade. You can mix and match our outstanding offerings however you wish to make your customers’ technology investments for a competitive advantage a reality.